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Tunnelova Labs

Cookie Policy

Understanding how Tunnelova Labs uses tracking technologies to enhance your learning experience

What Are Cookies and How We Use Them

Cookies are small text files that websites store on your device when you visit them. At Tunnelova Labs, we use various tracking technologies to understand how students interact with our 3D game design platform and to improve your learning experience. These technologies help us remember your preferences, track your progress through our courses, and provide personalized content recommendations.

Our platform uses cookies to maintain your login session, save your course progress, remember your preferred settings like video playback quality, and analyze which learning materials are most effective for our students. This data helps us continuously refine our curriculum and teaching methods.

Types of Tracking Technologies

Essential Cookies We Cannot Disable

  • Session Management: Keeps you logged in while navigating between course pages
  • Security Tokens: Protects your account from unauthorized access and maintains secure connections
  • Course Progress: Saves your progress through lessons and tracks completed assignments
  • Platform Functionality: Enables interactive elements like 3D model viewers and code editors
  • Load Balancing: Ensures optimal performance by directing you to the best available server

These essential cookies are required for our educational platform to function correctly. They cannot be disabled as they're integral to providing you with access to course materials, maintaining your learning progress, and ensuring your account security.

Managing Cookies Through Your Browser

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies, prevent new ones from being set, or configure your browser to notify you when cookies are being used.

Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Preferences → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Site Permissions → Cookies and stored data

Data Retention and Storage

Different types of cookies and tracking data are retained for varying periods based on their purpose and legal requirements:

Session Cookies
Deleted when you close your browser
Persistent Cookies
Stored for up to 2 years or until manually deleted
Analytics Data
Aggregated and stored for up to 26 months
Marketing Preferences
Retained for 3 years or until you opt out

Third-Party Services and Cookies

Our learning platform integrates with several third-party services to enhance your educational experience. These include video hosting services for our course content, analytics tools to understand learning patterns, and communication platforms for student support.

Each third-party service may set their own cookies when you interact with their embedded content or services. We recommend reviewing the privacy policies of these services if you want to understand their specific data collection practices. Popular services we use include educational content delivery networks and student progress tracking systems.

Questions About Our Cookie Policy

If you have questions about how we use cookies or want to exercise your data rights, please contact us at:

Tunnelova Labs
Unit 8/83/85 Montague St
North Wollongong NSW 2500, Australia

Email: [email protected]
Phone: +61883134777
Last updated: March 2025