1. Acceptance of Terms

By accessing and using the Tunnelova Labs website (tunnelovalabs.com) and educational services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These terms constitute a legally binding agreement between you and Tunnelova Labs, located at Unit 8/83/85 Montague St, North Wollongong NSW 2500, Australia.

If you do not agree with any part of these terms, you must discontinue use of our platform immediately. Your continued use of our services following any modifications to these terms constitutes acceptance of such changes.

2. Description of Services

Tunnelova Labs provides educational content and training programs focused on level design and user experience in 3D games. Our platform offers structured learning experiences, educational resources, and skill development opportunities in the field of game design and development.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of services.

3. User Obligations and Conduct

3.1 Acceptable Use

You agree to use our platform solely for lawful educational purposes. You must not engage in any activity that disrupts or interferes with our services or servers. This includes, but is not limited to, attempting to gain unauthorized access to our systems or other users' accounts.

3.2 Prohibited Activities

The following activities are strictly prohibited:

• Sharing account credentials with unauthorized individuals
• Reproducing, distributing, or selling our educational content without written permission
• Using automated systems or bots to access our platform
• Attempting to reverse engineer any software or systems
• Uploading malicious code, viruses, or harmful content
• Harassing other users or engaging in discriminatory behavior

4. Intellectual Property Rights

All content provided through Tunnelova Labs, including but not limited to course materials, videos, text, graphics, software, and design elements, is protected by Australian and international copyright laws. This content is the exclusive property of Tunnelova Labs or our licensed content providers.

You are granted a limited, non-exclusive, non-transferable license to access and use our educational materials solely for your personal learning purposes. You may not reproduce, distribute, modify, or create derivative works from our content without express written consent.

5. Privacy and Data Protection

We collect and process personal information in accordance with Australian Privacy Principles and our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.

We implement reasonable security measures to protect your personal information, but cannot guarantee absolute security of data transmitted over the internet. You acknowledge and accept the inherent security risks of online communications.

6. Payment Terms and Refunds

6.1 Course Fees

Course fees are clearly displayed on our website and are payable in Australian Dollars (AUD) unless otherwise specified. All prices include GST where applicable. We reserve the right to modify pricing with reasonable notice to existing students.

6.2 Refund Policy

Refunds are considered on a case-by-case basis within 14 days of enrollment, provided less than 25% of the course content has been accessed. Refund requests must be submitted in writing to our support team with valid justification.

7. Limitation of Liability

To the maximum extent permitted by Australian law, Tunnelova Labs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

We do not warrant that our services will be uninterrupted, error-free, or meet your specific requirements. While we strive to provide high-quality educational content, we make no guarantees regarding employment outcomes or career advancement following course completion.

8. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any breach of these terms. Upon termination, your right to use our services ceases immediately, and you must destroy any downloaded materials.

You may terminate your account at any time by contacting our support team. Termination does not automatically entitle you to a refund of any fees paid.

9. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of New South Wales.

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

10. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Updated terms will be posted on our website with a revised "Last Updated" date. Significant changes will be communicated to users via email or platform notifications.

Continued use of our services following any modifications constitutes acceptance of the revised terms. We encourage you to review these terms periodically to stay informed of any updates.